nGeniusPULSE

As part of the nGenius Service Assurance portfolio providing end-to-end network visibility, nGenius®PULSE is an always-on and automated solution for cloud, hybrid, and virtual environments that helps customers manage the user experience and isolate issues between assets they own and the multitude of service providers they use. nGeniusPULSE also correlates service delivery with health of the supporting infrastructure, ensuring that the most critical elements of the business eco-system are connected and working.

Monitor Access to Critical Services:

Anytime: nGeniusPULSE uses active, synthetic testing to verify the availability and performance of the applications and services your users need. Automatically and routinely simulate real user actions, testing the applications – and components within the application, services, and the network – even when no users are on the system.

Anywhere: With nGeniusPULSE application testing, you can measure key business services from wherever the user is located. The definition of “remote sites” has expanded beyond branch and store locations and can now mean campus locations, on mobile equipment, on the factory floor, at a home office, or anywhere users or Internet of Things (IoT) devices need access to business services to do their jobs.

Any Application: Test any web-based application or service, including SaaS, VoIP services, and on-premise custom applications, no matter how they are deployed: public cloud, private cloud, on-premise, or in a hybrid environment and no matter how they are accessed: on a wired or Wi-Fi connection. See the path and hop-by-hop analysis for troubleshooting service access.

Track Performance of Actions in an Application

Business Transaction Testing monitors specific functions from log-in to log out for key business applications, to ensure that all components of the application are available and to identify performance problems. Monitor solutions such as Salesforce® solutions, Microsoft® Office 365®, G-Suite™ or create tests to monitor other applications that are critical to your business.

Extend the Service Oriented Approach of nGenius Platform to Infrastructure Monitoring

Combined with nGeniusONE, nGeniusPULSE delivers the broadest visibility available across the enterprise by routinely and automatically monitoring applications and services for performance and availability, while also verifying the health of the underlying infrastructure that delivers those services.

Monitor the health of servers, routers, switches, and interfaces and even wireless infrastructure including controllers and access points. View statistics such as CPU utilization, memory, disk usage and I/O, etc. in easy-to-read graphs, pinpointing the exact cause of infrastructure issues affecting the business service and its users.

nGeniusPULSE delivers vSphere infrastructure discovery and health for monitoring VMware virtual machines and hypervisors to access infrastructure intelligence for today’s hybrid cloud architectures.

Product Capabilities

  • Enterprise Business Application Availability Monitoring
  • Compare Business Service Performance via Wired and Wi-Fi Connections
  • Business Transaction Testing (BTT) - Customer-Defined Testing from Web Application Login-to-Logout
  • VoIP Call Testing
  • Network Performance Testing
  • HTTP, HTTPS, DNS, FTP, and Other Network Service Tests
  • Network Path Monitoring
  • Wi-Fi Infrastructure Health and Availability Monitoring
  • Network Device Health and Availability Monitoring
  • Server Health and Availability Monitoring
  • Advanced Custom Test Script Platform
  • Hardware and Software Monitoring Agents
  • Web-based User Interface
  • Up/Down and Performance-based Alerting